Our Terms of Use Policy
Welcome to Wetflix TT Limited! By accessing and using our website, mobile app, and services, you agree to these Terms of Use.
Please read them carefully before subscribing or using the Wetflix system.
Acceptance of Terms
By using www.wetflixtt.com, the Wetflix mobile app, or any of our services, you agree to these terms.
If you do not agree, you must discontinue use immediately.
Description of Service
Wetflix provides a smart water management solution through The Eye sensor, offering timely water level monitoring via a cloud-based dashboard.
- Installation Fee: One-time charge of TTD $300 per device
Subscription Plans:
- Drip Package: TTD $9/month up to four (4) tanks
- Trickle Package: TTD $12/month up to four (4) tanks
- Splash Package: TTD $15/month up to four (4) tanks
- MaaS (Monitoring as a Service) for non-domestic customers such as SME’s, Schools, Farms, Industry etc. Contact us for prices.
- MaaS (Monitoring as a Service) for non-domestic customers such as SME’s, Schools, Farms, Industry etc. Contact us for prices.
User Responsibilities
By using Wetflix, you agree to:
- Provide accurate registration information and keep your account details up to date.
- Ensure a stable Wi-Fi connection at your tank location to maintain real-time updates.
- Use the service lawfully and not engage in fraud, tampering, or misuse.
- Not attempt to reverse-engineer, modify, or resell Wetflix hardware or software.
Payments, Billing & Subscription Policies
- Subscriptions are billed annually and can be paid via credit or debit card, bank transfer, or approved payment gateway.
- Auto-renewal: Subscriptions automatically renew unless canceled before the next billing cycle.
- Failure to pay may result in temporary suspension or termination of your online service.
- Wetflix reserves the right to adjust pricing but will notify users in advance.
Refund & Cancellation Policy
- No refunds for installation fees after a completed setup.
- Subscription fees are non-refundable once billed.
- Users may cancel their subscription at any time, but access continues until the end of the billing cycle.
- If a Wetflix device is found to be faulty, customers may request a replacement within the lifetime of the subscription or in the case of an outright purchase, within the warranty period.
- If a Wetflix device is found to be faulty, customers may request a replacement within the lifetime of the subscription or in the case of an outright purchase, within the warranty period.
Data Privacy & Security
- Wetflix collects and stores sensor data to improve system performance and customer experience.
- We do not share personal user identities, but we may use aggregated water usage data for system improvements, research, and public conservation awareness.
- Customer data is encrypted and handled in compliance with industry security standards.
Intellectual Property Rights
- Wetflix, The Eye sensor, the website, software, and related materials are owned and protected by Wetflix TT Limited.
- Users may not reproduce, distribute, or modify any Wetflix technology or branding without written permission.
- Any unauthorized use of our trademarks, software, or hardware will be subject to legal action.
Third-Party Service & Integrations
- Wetflix may integrate with third-party services, including payment gateways, cloud hosting, and analytics tools.
- Wetflix is not responsible for third-party service failures, errors, or breaches.
- Users should review third-party terms when engaging with integrated services.
Service Availability and Updates
- Wetflix aims for 99% uptime, but we are not liable for service interruptions due to internet outages, system maintenance, or force majeure events.
- Wetflix may update, improve, or discontinue features with prior notice to users.
Limitation of Liability
- Wetflix is not responsible for water shortages, damages, or losses caused by service interruptions.
- Wetflix is not liable for incorrect installations performed by unauthorized persons.
- Our maximum liability for any claim is limited to the amount paid by the customer in the last 3 months.
User-Generated Content (If Applicable)
- Users may submit reviews, testimonials, or feedback about the Wetflix service.
- Wetflix reserves the right to moderate, edit, or remove any content deemed inappropriate.
- By submitting content, you grant Wetflix a license to use it for marketing and promotional purposes.
Governing Law & Dispute Resolution
- These Terms of Use are governed by the laws of Trinidad & Tobago.
- If unresolved, disputes will be settled through arbitration in Trinidad & Tobago.
Termination of Service
- Users may cancel their subscription at any time via the Wetflix portal.
- Wetflix may suspend or terminate accounts for non-payment, policy violations, or misuse.
Contact & Support
- Email: info@wetflix.net
- Phone: +1-868-294 FLIX (3549)
- Website: www.wetflixtt.com
Welcome to Wetflix TT Limited! By accessing and using our website, mobile app, and services, you agree to these Terms of Use.
Please read them carefully before subscribing or using the Wetflix system.
Acceptance of Terms
By using www.wetflixtt.com, the Wetflix mobile app, or any of our services, you agree to these terms.
If you do not agree, you must discontinue use immediately.
Description of Service
Wetflix provides a smart water management solution through The Eye sensor, offering timely water level monitoring via a cloud-based dashboard.
- Installation Fee: One-time charge of TTD $300 per device
Subscription Plans:
- Drip Package: TTD $9/month up to four (4) tanks
- Trickle Package: TTD $12/month up to four (4) tanks
- Splash Package: TTD $15/month up to four (4) tanks
- MaaS (Monitoring as a Service) for non-domestic customers such as SME’s, Schools, Farms, Industry etc. Contact us for prices.
- MaaS (Monitoring as a Service) for non-domestic customers such as SME’s, Schools, Farms, Industry etc. Contact us for prices.
User Responsibilities
By using Wetflix, you agree to:
- Provide accurate registration information and keep your account details up to date.
- Ensure a stable Wi-Fi connection at your tank location to maintain real-time updates.
- Use the service lawfully and not engage in fraud, tampering, or misuse.
- Not attempt to reverse-engineer, modify, or resell Wetflix hardware or software.
